Appointments & Service

Due to COVID-19, we are prioritizing indirect contact with our clients for this tax season whenever possible. This includes scheduling all appointments during office hours with an emphasis on telephone and video consultations with document sharing via technology. Appointments will be confirmed at least one hour before the scheduled time via phone call, text, or email. Same-day appointments are also available.

We are primarily using digital technology to complete most services this Season. We ask all clients to use digital features whenever possible, listed in order of preference:

1. upload documents through Tax Prep Webform
2. scan and email (protaxprep@mcstaxpros.net) 
3. fax (678-731-1492) 
4. our online client portal to upload documents
5. smartphone apps and technology, i.e. the free CamScanner app or mobile images

All provided documents must be clearly visible and legible. When sending images, please use a solid, dark background.

For in-person appointments, additional safety measures are in place. Masks are required. Temperatures will be checked at the door before entry. Those with symptoms or contact with symptomatic persons, we invite you to arrange telephone or video appointments instead. Prior to entry, clients will be asked if they've recently been tested for COVID; if they've been in contact with anyone with COVID or COVID-like symptoms; or if they've travelled recently outside of the Metro Atlanta area. 

Per the Georgia COVID-19 Pandemic Business Safety Act, we are not liable for consequences of entering our offices. That risk is assumed by every client who makes an in-person appointment or passes physical documents back and forth with us.